While it is true we are a one-stop-shop for all things design, we value social media and copywriting for how they amplify your message! We specialize in helping small brands with their unique problems by providing unique solutions in: brand design, social media, and copywriting. Ask us about how we can do all three for you! 

We are centrally located in Lakeland, Florida and serve the entire United States! We have clients on both coasts and have provided some support to national organizations. 

We love getting clients on our books as soon as we are able to receive deposits for services. We do our best to keep timelines and send follow-up e-mails to clients to provide prompt status updates. One thing we value the most is our ability to move as fast or as slow as a client needs to be – while encouraging them to keep nudging forward to the finish line. Typically, we can start work within 1 to 2 weeks. 

We currently offer a Lemon Roots Brand Boost bundle that features a discounted rate for: Website, Logo Design, and 6 months free hosting. For any additional bundles, we can look at budget to see how we can fit something in. We are always happy to support small businesses!

We typically work in all Adobe Suite products, Canva, and Meta Scheduler. Any templates we create for Social Media Graphic Packs are delivered through Canva. 

We do! We work best with your schedule and ensure a Zoom call is the way to go for comfort. On these Zoom calls, you can book 30 minute or 1 hour sessions on our Appointment page. These sessions tackle problems or issues you may be having. We suggest gathering a list of questions prior to booking your session and sending them over so we can prepare accordingly. If you have questions, please do not hesitate to reach out!

Currently, we only offer 2-installment payment plans for new customers. For existing customers, for totals over $1,000 dollars we do provide a 3-installment payment plan. 

We are proud Honeybook members! We send invoices through our client software that automates our payment system. You can expect an e-mail to be sent from Honeybook directly for your invoice.

We can put the project on hold until final payment is resolved. We will cease all works and we will not turn over editable files or finished products for live distribution.

Once work is begun, we do not offer refunds. If you have paid a 50% deposit, that is non-refundable if something prevents you from assisting us in completing your project. Once work is done and if you find the project unsatisfactory, we do not offer any type of refunds. Please speak with us to see how we can make it right, but discretion is advised.

Genuinely, someone from our team will reach out to you within a day of the invoice being paid. We will request the necessary content to be gathered by you so we can begin work! From web, social, or branding – we need to know about your project and be supplied items like your existing logo or have you fill our business form out. We create a "Client File" on our side which houses your information. You can expect weekly or bi-weekly updates during the duration of our project, if not more frequently!

If we have reached a suitable end point, we will send a reminder for final deposit to be made and then turn over all deliverable files and make any web content 'live'. Afterwards, we will send a summary of our services via e-mail and request a lovely testimonial from you! 

Our website designs come with one free hour of post-launch support and our logo designs come with support (meaning, if you need a specific file size or type, we can help). Anything afterwards such as edits to a business card, additional social media posts, etc. will be billed at an hourly rate of $95/hr.